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The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More! (0470637706) cover image

The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More!

Marsha Collier
ISBN: 978-0-470-63770-8
Hardcover
258 pages
January 2011
List Price: US $24.95
Government Price: US $12.72
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Marsha Collier is the author of eBay For Dummies, eBay Business All-In-One Desk Reference for Dummies plus many other related, best-selling titles. She's sold over a million books and been on the BusinessWeek bestseller list and has published more than 35 books in the Wiley "For Dummies" series.

Her e-commerce advice has appeared in publications such as Martha Stewart Living and Reader’s Digest. She has also appeared as a business educator on The View and The Today Show and in her own PBS special, Making Your Fortune Online.

Collier is a popular keynote speaker at conferences worldwide inspiring online sellers to success, the lead instructor at the original eBay University, runs a successful online business and is on a mission to educate current and future online sellers.